Q&A

How do I reduce returns and fake orders in Algeria?

Quick answer

To cut refusals from ~32% to ~11% in Algeria: (1) call to confirm every order within 60 minutes, (2) use fake-order detection scoring name, number, address and time, (3) rely on a cross-store blacklist flagging numbers that canceled before, (4) state delivery cost and time before confirming. Mystoq bundles this via FakeShield and the cross-store trust network.

Confirm within 60 minutes

The phone call (not SMS or email) is the strongest tool. Confirm name, address and readiness to receive. This single step breaks half of refusals.

Automatic scoring before shipping

A system like FakeShield gives each order a trust score across 9 signals. High-risk orders get manual review before you pay shipping (~1,200 DZD/parcel).

Collective intelligence across stores

If a number canceled at another merchant on the same network, you’re alerted before shipping. This “collective intelligence” is impossible for an isolated global platform.

Last updated: 2026-05-26 · Source: Mystoq Algerian e-commerce dataset · CC-BY

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